The Fine Print
For your information.
Offers are subject to change or withdrawal at any time when availability is limited. Some discounts are not combinable with other promotions. A 20 person minimum is required for these tours to operate.
Multi-Day Tours & Vacations.
A deposit of $200 per person, per tour is due at time of booking for most tours. For tours including rail, air or cruise, a deposit of $500 per person, per tour is due at time of booking. Non-refundable full payment is required for any airfare/rail components added to your package.
Balance of payment must be paid 75 days prior to departure unless otherwise specified upon booking and on your invoice. Full payment must accompany any reservation received within 75 days prior to departure.
Tour deposits and payments are non-refundable unless the minimum is not met and the tour is cancelled. Cancellation insurance is available by calling our office.
Tours By André is not liable for damage, delay or inconvenience which may occur through acts or defaults of any other company or person engaged in providing services, provisions, accommodations, transportation or facilities in connection with these tours, nor are we liable for any damage, loss, or other Acts of God connected with these tours.
An initial deposit will hold space, balance due date is 75 days before the tour.
Cancellation more than 160 days prior to departure: Full refund
Cancellation 160 to 75 days before departure date: Deposit is retained.
Cancellation 75 to to 45 days before departure: 25% of total price of the tour
Cancellation 44 to 15 days before departure date: 50% of total price of the tour
Cancellation 14 days before departure date: No refunds
Tour rates are subject to increase until paid in full.
Itinerary and hotels are subject to change
Tour does not Include:
Personal expenses, meals, beverages, tips to guide and drivers, tips to bellboys and chambermaids at hotel, as well as services not clearly mentioned in program.
A Valid Passport is mandatory to travel into Canada and Mexico.
A valid passport is required when traveling out of the USA and it is your responsability to have a valid passport.
Passport & Visa
Each U.S. citizen must have a valid passport. Expiry date of passports should be at least 6 months after the return date of tour. If you don't have a passport, call our office and we'll tell you how to apply for one. Some countries require visas for entry by U.S. citizens. We will send visa applications and instructions if a visa is required for your tour. Holders of non-U.S. passports should contact their nearest consulate and inquire about the necessary passport or visa documentation required for entry into the countries visited.
NOTE: Due to airline security measures, your passport name must match your airline ticket name and your tour reservation name or you may be denied aircraft boarding.
Tours By André LLC strongly recommends the purchase of trip cancellation/interruption insurance and emergency medical coverage while traveling. Insurance should be purchased with initial payment and covers "unforeseen" medical reasons either to you, your traveling companion or your immediate family. Insurance is non refundable.
We will be pleased to provide you a rate for insurance for your specific tour upon request; however, please note that by joining one of our tours without sufficient emergency medical coverage, you agree not to hold Tours By André LLC responsible for any costs incurred should an emergency medical situation arise.
Further, should you opt not to purchase cancellation/interruption insurance and it becomes necessary for you to cancel your trip, the above cancellation terms are stringent and we will not make exceptions to them.
Tours By André LLC will not assume responsibility for any claims, losses, damages, cost or expenses arising out of personal injury, accidents or death, loss, damage or delay of baggage or other property, or delay, inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical or mental, especially if such loss results from any of the following: The act of omission of any party other than Tours By André LLC.
Your failure to follow instructions including but not limited to airport departure times, baggage handling, and check-in and check-out times. Cancellation or change for any reason in the travel services offered. We reserve the right to cancel or change the travel services at our discretion, but we will try to substitute comparable services. If we must completely cancel your reservation, and in any event, Tours By André's LLC liability will be limited to a refund equal to the total original purchase price of the vacation package.
A full refund, however, will not be honored in situations where your reservation must be cancelled by Tours By André LLC for reasons which are beyond its control and where Tours By Andre' LLC contractual obligations with its suppliers does not allow it to obtain reimbursement of the sums paid to the on behalf of the customer. Written notice or any claim against Tours By André LLC must be received no later than fourteen (14) days after your trip.
Should you or an authorized person disclose your credit card number and expiry date for the purpose of making a reservation, you are indicating your compliance with our booking Terms & Conditions, and therefore agree to pay the amount debited to your card, regardless of whether an authorized signature has been obtained or not. Verbal authorization of your credit card confirms your reservation. Payments made by credit card must be processed in the Canadian equivalent and are subject to currency fluctuations. The payment which will appear on your credit card statement may be slightly higher or lower than our published brochure price. In order to avoid this, your credit card number may be given as a guarantee to hold the reservation until such time that your personal cheque is received and cleared.